Terms of Service

Terms of Service for Malik Mobile Store

Effective Date: 1-January-2025

1. Introduction

Welcome to Malik Mobile Store! By accessing or purchasing products from our store, you agree to comply with the following Terms of Service. These terms govern your use of our services, including in-store and online purchases, and are intended to protect both you, our valued customer, and us, the provider of services.

Our shop is located in Dubai, UAE. Should you have any questions, you can contact us at:

Phone: +971 52 153 8600
Email: malikmuhammadaltafdxb@gmail.com
Store Location: Dubai, United Arab Emirates.

2. Product Information and Availability

• Product Listings: All products listed on our website or in-store are subject to availability. We make every effort to ensure that the information provided, including product descriptions, specifications, and prices, is accurate. However, Malik Mobile Store does not guarantee the accuracy of the information and reserves the right to update or correct errors without prior notice.

• Product Prices: Prices are listed in AED (United Arab Emirates Dirhams). Malik Mobile Store reserves the right to change prices without prior notice. Taxes, if applicable, will be added to the total cost of your order.

3. Ordering Process

• Order Confirmation: When you place an order, you will receive a confirmation email or message. This is not an acceptance of your order but an acknowledgment of receipt. We reserve the right to accept or reject your order based on stock availability, pricing discrepancies, or other unforeseen circumstances.

• Payment: Payments must be made through accepted methods, including cash, credit/debit card, or other methods listed at the time of checkout. All payments are processed in compliance with UAE's electronic transaction laws.

4. Delivery and Shipping

• Delivery Services: We offer delivery services within Dubai and the broader UAE region. Delivery charges may apply based on the destination, and delivery times may vary depending on your location.

• Shipping Risks: While we take every precaution to ensure that products are properly packaged, Malik Mobile Store is not liable for damages during transit once the product leaves our premises. Any damages must be reported immediately upon receipt.

5. Returns and Refunds

• Return Policy: If you are not satisfied with your purchase, you may return the product within [Insert Return Period, e.g., 7 days] from the date of purchase. The item must be unused, in its original packaging, and with the receipt. Please note that certain products, such as opened mobile phones or sealed accessories, may not be eligible for return.

• Refund Policy: Refunds will be processed to the original method of payment. If a refund is requested after the 7-day return period, it will be at the discretion of Malik Mobile Store.

• Faulty Products: If the product is faulty, it can be returned for an exchange or a refund within the warranty period, subject to the terms provided by the manufacturer.

6. Warranty and Repairs

• Manufacturer Warranty: Products sold by Malik Mobile Store may come with a manufacturer warranty. Please refer to the warranty terms for specific information.

• Repairs: In case of damage or malfunction, we offer repair services based on the nature of the product. Repairs are subject to additional charges and depend on product availability and the warranty coverage.

7. Privacy and Data Protection

• Customer Information: We respect your privacy and are committed to protecting the personal information you provide. Any personal data you share with us, such as your name, address, phone number, and email, will be used only for processing orders, customer service, and communication purposes.

• Data Usage: Your data will not be shared with third parties unless required for processing transactions or as required by law in the UAE.

8. Customer Responsibilities

• Accurate Information: You agree to provide accurate, up-to-date information when placing an order or contacting us for customer service.

• Use of Products: You are responsible for using the products purchased in accordance with the manufacturer’s instructions. Malik Mobile Store is not responsible for any damages resulting from misuse.

9. Limitation of Liability

• Malik Mobile Store is not liable for any indirect, special, or consequential damages, loss of profit, or loss of data arising from the use or inability to use our products or services, including damages to mobile devices, or any other losses resulting from products purchased from our store.

10. Governing Law and Dispute Resolution

• These Terms of Service shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes or claims arising from these terms will be subject to the exclusive jurisdiction of the courts in Dubai.

11. Changes to the Terms of Service

• Malik Mobile Store reserves the right to update or amend these Terms of Service at any time. Any changes will be communicated through our website or other communication channels.